Technology Glitch Leaves Kolkata Property Owners High & Dry
According to a Kolkata Municipal Corporation (KMC) assessment department official the online system was introduced for those we want a simple mutation where the property is not litigated or disputed. However, once an application is filed online, the applicant needs to visit the KMC offices (either borough or headquarters) to submit relevant documents.
A KMC revenue department official conceded that in the absence of constant monitoring of the online system during the pandemic, the system could have become prone to glitches. “We shall ask our IT experts to thoroughly examine the system,” he said. However, for the time being, citizens can visit the one-day mutation counter at the KMC headquarters for the purpose.